Privacy Policy

Last updated: October 2026

Fitness Junction respects your privacy and is committed to handling your personal information responsibly and in accordance with applicable privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs).

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and how you can access or correct your information.

1. Information We Collect

Fitness Junction may collect personal information including:

your name, address and contact details
date of birth
emergency contact details
membership and booking information
payment and billing information
communications you have with us
information you provide through our website, forms or booking system

We may also collect health information where it is relevant to providing safe and appropriate exercise services. This may include information about injuries, medical conditions, medications, pregnancy, previous health history or other information that may affect your ability to participate in exercise.

Where required, we will obtain your consent before collecting sensitive information.

2. How We Collect Information

We may collect personal information directly from you when you:

join Fitness Junction
complete a health or pre-exercise screening form
make a booking
purchase a membership or session
contact us by phone, email, website or social media
participate in our services or programs
provide information through our booking and payment platforms

We may also receive information through service providers that help us operate the business, such as our booking, membership and payment systems.

3. Why We Collect and Use Your Information

We may use your personal information to:

provide and manage your membership and training services
assess your suitability to participate safely in exercise
personalise your training
manage bookings and payments
communicate with you about your membership
respond to enquiries
improve our services
meet legal and regulatory requirements
send marketing communications where you have consented or where otherwise permitted by law

We will only use or disclose your information for purposes that are reasonably connected with providing our services or as otherwise permitted or required by law.

4. Health Information

Fitness Junction may collect health information to help our coaches provide safe and appropriate exercise guidance.

Health information is treated as sensitive information and is handled with additional care.

Members are encouraged to keep Fitness Junction informed of any injury, medical condition or change in health that may affect participation in exercise.

5. Sharing Your Information

We may share personal information with trusted service providers where reasonably necessary to operate Fitness Junction.

This may include providers that assist with:

membership and booking management
payment processing
software and data storage
professional or administrative services

These providers may only use personal information for the purposes for which it has been provided and are expected to handle it securely.

We may also disclose information where required by law.

Fitness Junction does not sell or rent members' personal information.

6. Online Bookings, Website and Cookies

When you visit the Fitness Junction website, certain technical information may be collected automatically, including through cookies and similar technologies.

Cookies may be used to:

support website functionality
remember preferences
understand how visitors use the website
improve the website experience

You may choose to disable cookies through your browser settings, although some website features may not function correctly as a result.

7. Email and SMS Communications

Fitness Junction may send service-related communications about your bookings, membership or account.

We may also send promotional emails or SMS messages where you have consented or where permitted by law.

You can opt out of marketing communications at any time by using the unsubscribe option provided or by contacting Fitness Junction.

8. Social Media

Fitness Junction maintains social media accounts, including Facebook and Instagram.

Information you choose to post publicly on these platforms may be visible to other users and is subject to the privacy practices of the relevant platform.

We recommend avoiding the publication of private or sensitive personal information in public comments or posts.

9. Keeping Your Information Secure

Fitness Junction takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Information may be stored electronically through secure systems or, where necessary, in physical records.

Access is limited to people who reasonably require the information to perform their role.

10. Accessing or Correcting Your Information

You may request access to personal information Fitness Junction holds about you or ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before responding to your request.

To request access or correction, please contact:

Fitness Junction
224 Union Street
Merewether NSW 2291

Email: merewetherwellnesscentre@gmail.com

11. Privacy Complaints

If you have a concern about how Fitness Junction has handled your personal information, please contact us so we can investigate and respond.

We will aim to deal with privacy concerns promptly and fairly.

If you are not satisfied with our response, you may be able to raise your concern with the Office of the Australian Information Commissioner (OAIC).

12. Changes to This Privacy Policy

Fitness Junction may update this Privacy Policy from time to time to reflect changes to our services, technology or legal obligations.

The most current version will be published on our website with the date it was last updated.